Refund Policy
At Seller Square Pvt Ltd, we strive to deliver exceptional creative and content solutions. To ensure transparency and trust, our refund policy is clearly defined below:
1. Scope of Refunds
Refunds are applicable based on the terms outlined in the specific Project Agreement, which may be in the form of a detailed contract (for large-scale engagements) or stated directly on the invoice (for smaller projects). These documents define eligibility, timelines, and conditions for any refund.
2. Eligibility for Refund
A refund will only be considered in the following cases:
If explicitly stated in the contract or invoice terms.
If the project has not commenced as per agreed timelines.
If Seller Square Pvt Ltd is unable to deliver services due to unforeseen internal circumstances.
Please note: Refunds are not applicable once project work has commenced unless specified in the agreement.
3. Refund Method
Approved refunds will be processed to the original source account used for the payment. We do not offer cash refunds or redirection of refunds to third-party accounts.
4. Request Process
To initiate a refund request:
Please write to support@sellersquare.in with your project name, invoice number, and reason for the request.
Our team will review your request and respond within 5–7 business days.
Once approved, refunds will be processed within 10 business days.
5. Contact Us
For any queries regarding this policy or assistance with a refund, reach out to us at:
📧 support@sellersquare.in
📞 +91 8073881393